SP Neuron — Support
Developer: spxd
Thank you for using SP Neuron. This page explains how to get help and answers common questions.
Contact
For any questions, bug reports, or feedback, email us at 1129478428@qq.com. We aim to respond as soon as possible.
Common Questions
- My content didn't sync to iCloud. Make sure iCloud sync is enabled in the App and that you are signed in to the same Apple ID on all devices. Content is stored in your own iCloud account managed by Apple.
- I deleted a node by mistake. Deleted items are removed from local storage and iCloud. Check if you have a backup before sync was enabled.
- The App feels slow. Try closing other apps or restarting the device. Very large projects with many images may take longer to render.
- Feature request? Email us at the address above — we read every message.
Data & Privacy
SP Neuron does not collect personal information and has no account system. Your content stays on your device and your own iCloud. See the Privacy Policy for details.
SP Neuron — 技术支持
开发者:spxd
感谢使用 SP Neuron。本页面说明如何获取帮助,并解答常见问题。
联系方式
如有任何疑问、问题反馈或建议,请发送邮件至 1129478428@qq.com。我们会尽快回复。
常见问题
- 内容没有同步到 iCloud。 请确认 App 内已开启 iCloud 同步,且所有设备登录的是同一个 Apple ID。内容存储在您本人由 Apple 管理的 iCloud 账户中。
- 误删了节点。 删除会从本地与 iCloud 一并清除。若开启同步前有过备份,可先检查备份。
- App 运行变慢。 尝试关闭其他 App 或重启设备。含大量图片的超大型项目渲染会更耗时。
- 想要新功能? 通过上方邮箱告诉我们——每条留言我们都会看。
数据与隐私
SP Neuron 不收集个人信息、无账户系统。您的内容仅存于您的设备和您本人的 iCloud。详见隐私政策。